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White Papers

Updated December 11th, 2019

The Obsession with Bandwidth part 2

Part 2 extends this discussion to introduce the importance of network quality and the user experience. Reading Part 1 is recommended for better understanding of key network measurement concepts discussed further in Part 2.

Updated November 23rd, 2019

The Obsession with Bandwidth

Over the last 20 years the number one recommendation to resolve network experience problems has been ‘get more bandwidth’. However, despite bandwidth increasing by several orders of magnitude, a poor user experience still remains the no. 1 complaint.

Updated July 7th, 2019

Understanding Internet Speed Results

Oftentimes speed test results show 'fast' speeds in a connection test, however the user experiences poor performance when using Internet applications -- this paper explains why.

Updated September 19th, 2018

Solving Last Mile Connection Speed Problems

This paper analyzes last mile connection problems and how they relate to network congestion and network traffic regulation.

Updated October 29th, 2017

Never Mind the Connection Speed, Measure the Connection Consistency!

This paper explains how connection consistency impacts connection performance, and provides analysis of several MySpeed graphs showing data transfer delays.

Updated March 4th, 2017

Consistency of Service - Why it Matters!

The consistency of bandwidth capacity is key factor affecting the performance of web application delivery, particularly time-sensitive applications such as VoIP and multimedia. Read this practical explanation of why quality service matters.