Version 11.1a (5522), released June 16th, 2021
v5.5.2, released September 11th, 2021.
Learn more about the Access Series technology
MCS in-browser testing solutions are only officially supported by the mainstream browsers listed below:
Internet Explorer and other less mainstream browsers may still work but are not officially supported.
MCS may be run on a virtual server. However a small number of users have experienced erroneous jitter reports due to an inaccurate timer on a virtual server. If you are planning to utilize the VoIP test, we recommend an initial validation of the results by comparing jitter test results from MCS on a dedicated server and the virtual server.
MyConnection Server (MCS) version 10 or above no longer requires Java to be present on any client computer. MCS does require Java on the server platform. If installing on Linux then most popular platforms already have the Oracle Open JDK installed. Visualware fully supports the Oracle Java Open JDK. MCS requires the Java Runtime Environment (JRE) and version 8 or above is recommended. Please note other Java versions from Oracle, such as Java SE, may require an additional Java support license from Oracle. Please review java.com for more information on Oracle license requirements, Java Open JDK and any additional license requirements for Java SE releases.
To validate the Oracle Java version in use:-
- Open a command prompt
- type java -version and press the enter key
- The Oracle JVM version will be reported if present
It is recommended that you keep the Java VM up to date with Oracle releases. Keep in mind that Java is no longer required in the client.
MCS includes a proprietary database that automatically logs all test results. Use of the API requires a licensed external SQL database:MySQL: Download Connector/J from the MySQL web site.
Microsoft SQL Server: Download the SQL Server JDBC from the Microsoft web site.
The default ports for the various MyConnection Server test types are listed below. The ports can be changed if needed in the MCS server configuration page.MySpeed: TCP, ports 20000, 20001
MyVoIP: UDP, ports 20000, 20001, TCP port 5060 (SIP test)
MyCapacity: UDP, port 8090
MyRoute: ICMP outbound - echo request; ICMP inbound - TTL expired in transit, Echo reply
MyFirewall: UDP/TCP, these ports (or port ranges) are set in the 'custom test' option
MyConnection Server includes a web engine which normally runs on HTTP port 80, although it can run on other ports. If MCS is to coexist on a server with IIS and you want MCS to run on port 80, see: stop IIS port grab.
The Access Series Device (ACD) configuration utility can be used to remotely alter various settings related to the applicance.
These settings include, but are not limited to, IP address, MCS host server and unique name.
The utility can also be used to update the firmware for a device.
The utility is Windows only. All other operating systems, inclusive of Windows, can use the browser admin panel (available to all ACDs) to alter settings and update firmware etc.
We recommend updating the firmware for any ACD as soon as one becomes available.
To receive the firmware for the update please contact sales.
Click here for help determining if a firmware update is available.
Existing customers with a current MCS v9 license or current maintenance are entitled to a MCS v10 license at no charge. To request your MCS v10 license, please use the online Sales Request Form, select the MCS v10 Upgrade License Key Request option, and enter your MCS license key or order number, we will we respond within 1 business day.
For help performing the upgrade itself click here and locate upgrading in the far left column.