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User Guide

Permitted User Agents

Non-browser clients allowed to make requests.

How it works

MyConnection Server (MCS) only processes URL requests from clients that present a permitted User-Agent header. Recognised web browsers are permitted by default, which blocks many automated tools and scanners that do not identify themselves as a browser.

Some legitimate non-browser clients still need access, such as load balancer health checkers, monitoring tools, and API clients. List their user-agent strings here to allow them through.

Permitted user agents text area with example entries
Permitted user agents

Adding permitted agents

Enter one user-agent string per line in the text area, for example:

  • ELB-HealthChecker/2.0
  • HTTPAPI-Test

Click Save changes at the bottom of the page to apply the list. You do not need to add entries for standard web browsers, which are already permitted.