Stop the MCS Service
Windows
In the list of Windows services locate Visualware MyConnection Server. Right click and choose Stop. This will stop the service.
Open the Run dialog, type services.msc, and click the OK button to launch the services admin panel.
Scroll down to find the Visualware MyConnection Server (#XXXXX) listing. Right click and choose Stop from the menu to stop the service.
Linux
Inside the MCS installation folder will be the stop_mcs.sh script. Run this to stop the service — this can take up to 10–15 seconds. Once stopped, move to the backup step.
From a Linux SSH prompt, browse to the installation directory for MCS. Now use the command below to stop the MCS service.
sh stop-mcs.sh
Backup
To backup, simply copy the current MCS installation directory to a safe location. This ensures that, should the upgrade not go as planned, the original install can be recovered.
Windows
Simply take a copy of the entire installation directory.
Linux
There are many ways to copy directories on Linux. rsync is one of the more robust options. The key flags are:
| Flag | Description |
|---|---|
| -a | Enables recursive mode and preserves symbolic links, special and device files, modification times, group, owner, and permissions |
| -v | Gives more detailed information about what rsync is doing. Omit this for silent operation. |
| --delete | Deletes any files in the destination directory that are not present in the source directory |
| --ignore-existing | Skips updating files that already exist in the destination and only overwrites files that are newer in the source |
Tip: Using --delete and --ignore-existing together can make future backups quicker as it only copies files it needs to.
Install the Latest MCS
For both Windows and Linux you can simply install the latest MCS over the current installation folder.
The service will automatically start once the install completes.
Satellite Upgrades
Important: MCS 11.0a+ contains increased security protocols. This change requires that all NQC and Access Satellites be upgraded to the latest firmware. To request the latest Access Series firmware click here. For NQC Satellites the latest install kits are in the MCS install root directory.
Cache Reset
Since MCS is a web-based application, it relies on external components that may be cached by the browser. Upgrading MCS can include newer versions of these components, and if the browser uses cached versions, it may cause the page to malfunction. We recommend clearing the browser cache for the MCS admin portal after each upgrade.