VoIP Test

Assess jitter, packet loss, SIP responses, SIP ALG detection, and MOS scores.

Overview

The VoIP test assesses jitter and packet loss for a connection and also provides details on SIP responses, SIP ALG detection, and MOS scores.

VoIP test interface before test start
Fig 1. VoIP test interface before test start

Completed Test

The MyVoIP test performs jitter and packet loss tests for the connection. The screenshot below also shows the SIP ALG metrics towards the bottom of the results area.

SIP ALG (Application Layer Gateway) is common in many commercial routers. It inspects VoIP traffic and modifies packets if necessary to prevent problems caused by router firewalls. This test detects the presence of SIP ALG. Both upstream and downstream criteria are plotted separately.

Completed VoIP test showing jitter, packet loss, and SIP ALG results
Fig 2. Completed VoIP test

Graph Tab

The graph tab plots upstream and downstream jitter and packet loss. Use the arrows to the left and right of the graph to switch between the two views.

VoIP jitter and packet loss graph
Fig 3. Graph tab

RTT Tab

The RTT (Round Trip Time) tab plots the response times in a bar chart for each packet sent during the test.

VoIP RTT bar chart showing per-packet response times
Fig 4. RTT tab

Summary Tab

The summary tab gives an overview of the VoIP results. Colored circular indicators provide a quick understanding of how the test went.

What is a MOS Score?

The MOS (Mean Opinion Score) is a numeric measure used for VoIP indicating the sound quality at the receiving end of a communication circuit. Although the score is subjective, it provides a widely used method to rate voice quality in a way that is meaningful to end users. The score ranges from 1 to 5, with 5 being the best.

VoIP summary tab with colored result indicators and MOS score
Fig 5. Summary tab